Customer Feedback: Millennium Training Course

Recently P S Analytical held a 2 day training course on the Millennium systems. The course was attended by customers from the UK and Europe.

Following feedback from the previous 1 day courses it was decided to run the Millennium course over 2 days, allowing more time for practical sessions.

Some of the very positive feedback and comments from this course are outlined below; the delegates are always very appreciative of the course organisers and planners.

How did attending the course improve your knowledge of the Millennium systems?

"Very good improvement because I've been trained on the methods a few weeks before the course"

"Mercury methods, perhaps validating our instruments for Mercury in Waste"

"I am much better in troubleshooting"

General Comments:

"Very well organised and planned, good to have most of the lectures on the first day and the practical sessions at the end"

"Very useful and well balanced course, loved practical sessions and all the staff are qualified and professional, I really enjoyed the course"

"I came knowing very little about AFS and have left knowing a lot and very satisfied"

Customer Feedback: Sir Galahad Training Course

Recently P S Analytical held a 2 day training course on the Sir Galahad Instrumentation. The course was attended by customers from the UK and Europe. 

PSA is very proud of our commitment to customer satisfaction and the quality of training offered on our products. This was demonstrated by the excellent feedback which was received from the attendees along with the practical experiece and troubleshooting assistance which also received excellent feedback.

The course was rated by the attendees and the results are shown below:

Session Title

Results

Very Poor ----------------------- Very Good

Introductory Session

Theory of Atomic Fluorescence

Sir Galahad Software Principles of Operation

Calibration and Remote Trap Analysis

Service Maintenance & Trouble Shooting

Online use of Sir Galahad

How much have you learnt?

Pressure Let down/Preconcentrator 10.515

New developments

feeback

Some of the very positive feedback and comments from this course are outlined below; always very appreciative of the course organisers and planners.

How did attending the course improve your knowledge of the Sir Galahad systems?

"Independent use of equipment when back at work"

"Given me some experience with remote sampling and a better understanding of maintenance"

"I am much better in troubleshooting and looking forward to fix the instrument at home"

General Comments:

"It is very effective and one of the best training courses worldwide"

"Great course, approachable trainer, effective information transfer"

"Very well looked after and friendly trainers, always happy to answer questions"

"Great service, this was an extremely good course"

Customer comments regarding improvements and additions to the course are being assessed to continue the on-going improvement process.

For information on upcoming training courses or to register your interest in future courses please contact Gillian Simons on 01959 571965 or by email by clicking here.